Freshers IT Survey – Competition Winner
January 24, 2018
Thank you to everyone who participated Congratulations to Victoria Isika from the School of Sociology and Social Policy who won the Fresher’s IT Survey Prize. 626 students responded to the Freshers’ survey in 2017; 100 more than in 2016. All students who completed the survey were entered into a prize draw to win a Lenovo …
Freshers IT Survey – The Results
The Freshers IT Survey A total of 626 responses were received – 100 more than in 2016. Summary of Results (for full results see sway presentation below) On a scale of 1-10, where 10 is very easy: 60% of students rated online registration at 8 or above 62% of students rated activating their account at …
UoN IT Service Desk receives SDI certification
UoN IT Service Desk receives SDI certification The University IT Service Desk received SDI certification for a further 12 months following new standards which increased the number of criteria from 104 to 132. Jon Cox, Head of the IT Service Desk, commented, “this is a great way to end 2017 for the IT Service Desk. We’re …
Smart Bar – Here to help during exams
January 22, 2018
Need IT Help during the exam period? Our dedicated Smart Bars are on hand in libraries to support your IT needs during this stressful time. “Several students have visited Smart Bars this week because they have lost access to their revision notes. We were able to successfully recover their files. If this happens to you, …
Email login page change
December 12, 2017
Earlier this year the University of Nottingham refreshed its branding. Now Information Services are now planning to update the email and Office 365 login / authentication pages in line with the new University brand. The logo and Trent Building image will be updated, as well as a further text change advising staff and students how …
SITS ‘thank you’ event iPad winner
November 17, 2017
Congratulations to prize winner Hiren Tailor – final year Mathematical Sciences student (pictured on the left). Each year Information Services holds a ‘thank you’ event for the 90+ Student IT support (SITS) tutors that help new students at the start of session. Tutors work hard to assist students with all IT issues/questions and help their peers …
Price reductions – UoN Print Service
November 16, 2017
Information Services (IS) manages the UoN Print Service for staff and students at the University of Nottingham in collaboration with our service provider, Xerox. Our contract with Xerox has recently been extended and, as part of an ongoing service improvement plan, we have implemented a number of changes to the service over the summer which will …
Freshers IT survey – win a Lenovo YOGA book
November 8, 2017
New to the University of Nottingham this year? We want your feedback. Tell us what you think about our IT Services. We want to learn more about new student experiences and satisfaction with IT Services at the University of Nottingham. We’ve developed a short survey to capture this information, which should only take a few …
Teaching room AV upgrades
October 20, 2017
A number of AV refurbishments have taken place over summer 2017 to meet new teaching room standards. Medical School LT3 and LT4 were both upgraded with high powered laser projectors with long-throw lenses, in order that the projectors could be mounted in the projection rooms, not in the theatre itself. In addition, new column array …
Smart Bars have the answers – Welcome Back!
October 5, 2017
Our five IT Smart Bars are now open again following the summer break. We took our pop-up Smart Bar to the registration event at the David Ross Sports Centre where our fantastic Student IT Support tutors were on-hand to help new students with their IT issues. From Monday 25 September, anyone with an IT query …