Freshers IT Survey – Competition Winner

January 24, 2018

Thank you to everyone who participated Congratulations to Victoria Isika from the School of Sociology and Social Policy who won the Fresher’s IT Survey Prize.  626 students responded to the Freshers’ survey in 2017; 100 more than in 2016. All students who completed the survey were entered into a prize draw to win a Lenovo …

Freshers IT Survey – The Results

The Freshers IT Survey A total of 626 responses were received – 100 more than in 2016. Summary of Results (for full results see sway presentation below) On a scale of 1-10, where 10 is very easy: 60% of students rated online registration at 8 or above 62% of students rated activating their account at …

UoN IT Service Desk receives SDI certification

UoN IT Service Desk receives SDI certification The University IT Service Desk received SDI certification for a further 12 months following new standards which increased the number of criteria from 104 to 132. Jon Cox, Head of the IT Service Desk, commented, “this is a great way to end 2017 for the IT Service Desk. We’re …

Smart Bar – Here to help during exams

January 22, 2018

Need IT Help during the exam period? Our dedicated Smart Bars are on hand in libraries to support your IT needs during this stressful time. “Several students have visited Smart Bars this week because they have lost access to their revision notes. We were able to successfully recover their files. If this happens to you, …