Author Post Archive

Posts by Sharon Caine

Freshers IT Survey 2016 – and the winner is …

In Autumn 2016 Information Services launched our third Freshers Survey to obtain feedback from new students, both undergraduate and postgraduate, to learn more about their early experiences of IT Services across our UK campuses. The survey asked Freshers about their knowledge of the IT services available before their arrival at the University, whether they had …

Important Changes to the Intranet Portal

The University of Nottingham (UoN) Intranet Portal can currently be accessed by staff, students and applicants from the UK, China and Malaysia via portal.nottingham.ac.uk. The Portal was developed a number of years ago in order to provide a central repository of core information via ‘tabs’ and ‘channels’ that was tailored to individual staff and student …

New student survey – last chance to win a Lenovo ThinkPad Helix

New to the University of Nottingham this year? We want your feedback This survey will close on 30 November – this is your last chance to have your say! Tell us what you think about our IT Services We want to learn more about new student experiences and satisfaction with IT Services at the University …

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Smart Bars do have the answers!!

Record visits to Smart Bar This week we celebrated our 1000th customer survey being completed at the Hallward Smart Bar since the start of the 2016/17 session. We’ve had almost 50% more visits compared to last year and a record 90% positive feedback. Our 4 new Smart Bars at George Green Library, Greenfield Medical Library, …

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Win a Lenovo Thinkpad Helix

New to the University of Nottingham this year? We want your feedback. Tell us what you think about our IT Services We want to learn more about new student experiences and satisfaction with IT Services at the University of Nottingham. We’ve developed a short survey to capture this information, which should only take a few …

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Student IT tutors in University Halls

Starting from Thursday 22nd September, trained Student IT support tutors (SITS) will have a presence in University halls of residence. You can ask any SITS tutor for help with getting online in halls, registration or any other IT query. SITS tutors will be available at the following dates and times in halls: SITS locations, 22 …

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Upgrade now to Outlook 2013

From Monday 18 April, UNUK staff and PG Researchers with a University issued PC or laptop (Windows machines) will be able to upgrade to Outlook 2013. This upgrade is the first step before Information Services will begin the process of migrating all UNUK staff and PG Researchers to Office 365 for calendaring and email. Upgrade …

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New app developed to speed up IT service calls

    This month Information Services have launched a new app for University PCs and laptops that quickly identifies key information about a device when the user is seeking support. Once launched, the app immediately displays core information about a device, permitting more time for IS to sort the problem rather than asking questions! How to …

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Don’t Cry Over Spilt Coffee – Visit the Smart Bar Instead

We’ve all been there. One minute you’re working away on your dissertation and the next, your laptop is swimming in sugary, caffeinated liquid. The thought of how to get your now sticky laptop working again, and more importantly, how to rescue your precious university work from the gooey mess sends you into full panic mode. This is …

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