Students help design IT Services website

Student IT Support (SITS) tutors  took part in a focus group with staff from Information Services to help us understand how students approach using the University’s IT webpages. Staff from the IS Engagement and Communications team are redesigning the current University IT website with a particular focus on providing the information students need in an easy to …

Flexible learning in the Ada Lovelace Lab

A thank you event was held earlier this month in the new Ada Lovelace Computer Science Lab to recognise the joint efforts of staff from IS and the School of Computer Science who collaborated on the Flexible Desktop project. Host Professor Jon Garibaldi led the evening which was attended by the Information Services Flexible Desktop …

Free software for students and staff

Over the last twelve months Information Services has made a number of software applications freely available for our staff and students. We understand that it is critical for academic staff, researchers and students to be able to download and use specific applications on their personal devices. Below is an update of some of the licences we have recently …

Phishing – don’t get caught out

This morning the IT Service Desk was alerted to a Phishing email attack. I received one of these emails at 10:01 this morning and want to share some tips avoid becoming a victim of one of these campaigns because these attempts to extract information pose a serious risk to your email accounts and personal data. A Phishing campaign …

Students meet CIO Mary Visser

Student IT Support Tutors (SITS) recently met with the University’s Chief Information Officer Mary Visser to give feedback on how Information Services (IS) can improve the student IT experience. SITS tutors are students who assist their peers with IT help and support throughout the year.  They receive specialist training from IS staff and are employed on a part-time basis. During the annual …