// Latest Posts

New macOS update coming soon

Upgrading macOS Apple have announced a new version of macOS – 11.0 Big Sur. While an official release date is not yet known, we would strongly recommend that users do not perform the upgrade until the impact of the changes are fully assessed. The new operating system could affect the use of some key University …

New Engage (Echo360) transcript service

In response to the significant increase in online teaching, Libraries and Information Services have recently negotiated a new deal with Echo360 meaning that we now have increased capacity on the Engage service. We now have in place: – Additional capacity for general use which should avoid unexpected finance implications for over usage during the 20/21 …

New Microsoft 365 features coming soon

A round up of latest news, updates to Microsoft 365 licences and new apps and features coming soon. All links below require log in to access SharePoint or Yammer. During week starting 13th July, we will be updating Microsoft 365 licences for all users. This will mean some new apps will become available for staff, …

Update to our IT Service Desk availability

Our IT Service Desk team has been working hard throughout a relentless couple of months to support all users during this period of adjustment, and this has included providing support via telephone as well as self-service and email. To support their wellbeing during this time of extended remote working and enhance the co-ordination of the …

Notice of laptop and desktop PC repairs

We would like to make you aware that we have asked our PC supplier (SCC) to suspend visits to the University to repair Staff / PGR laptop or desktop PCs. This is due to the University building closures and limits on staff availability on site. Please take care of your devices during this time of …

Remote working device upkeep

During times of prolonged remote working, it is important University devices are maintained while on or off campus. Based upon feedback and reported issues by users, we have some advice for users with a Windows university managed device. When a university device is not connected to the university network (wired or wireless), it is not …

Scan to OneDrive coming soon *update*

As part of the ongoing updates to the University Print Service, we are pleased to announce a new app “Scan UoN to OneDrive” is coming soon (from Monday 17 February) to printers around the University. The new scan app will start to replace the current Workflow Scanning (Scan to Home) app which scans to users …

Freshers IT Survey – Competition Winner

Thank you to all students who participated in our survey Congratulations to Khalid Moyo from the Chemical and Environmental Engineering who won the Fresher’s IT Survey Prize. A record breaking 1747 students responded to the Freshers’ survey in 2019; 647 more than in 2018. All students who completed the survey were entered into a prize draw …

Printer upgrades between February and May

Printer replacements starting February 2020 As part of the University print service refresh project, we are starting the second phase of replacing 238 printers with new faster devices. The first phase of the rollout took place during November 2019 and replaced 72 printers. The second phase will take place between February and May 2020, replacing …

New Engage interface in large lecture theatres

During the summer of 2019, Echo360 made some changes to the Engage lecture recording service with the introduction of a new user interface called Universal Capture. This user interface has now been installed in the large lecture theatres. We have communicated directly with those who are scheduled to be teaching during Semester 2 in one …