July 27, 2016, by Aleisha Turner

O365 Update – The Clutter folder

What is Clutter?
Clutter is a tool within Office 365 that filters out your unimportant email and places it in a separate folder called ‘Clutter’.

How does Clutter work?
It can identify unimportant emails when they land in your Inbox based on which emails you usually read (and which you usually ignore or delete).

It does take a little while for Clutter to learn your preferences so it’s a good idea to check your Clutter folder regularly after you are migrated to Office 365. That way you won’t miss anything important.

If you don’t like the Clutter feature it’s easy to turn off.

  1. Sign in to Outlook web access via email.nottingham.ac.uk
  2. In the top-right corner go to Settings cog symbol>My App Options>Mail>Automatic processing>Clutter
  3. Untick the box marked ‘Separate items identified as clutter’
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