July 17, 2020, by Emma
What to expect in our libraries
Over the last few months, we have been hard at work putting together plans for the safe re-opening of our eight libraries for essential access to print resources and key services.
Read on for more about phased re-opening and the safety measures we’ve put in place.
We will be re-opening each of our libraries in phases, first for book returns, click and collect and online scanning requests before transitioning to offer a wider range of services in phase two.
Hallward Library will open for phase one services on Monday 20 July. Our other libraries remain closed for now and you can continue to access our wide range of eresources and help online. Visit the Libraries Support Hub
As you may expect, our libraries will look, and work, a little different to usual and we wanted to share with you some of the changes you can expect to see, from access to our resources and facilities to signage and opening times.
Safety measures in libraries
Our priority is to ensure the health and safety of our staff and of those who use our libraries and we have worked closely with colleagues from Estates and Health and Safety to put essential safety measures into place including:
- staff screens
- floor and wall signage
- hand sanitiser
- additional cleaning
Face coverings are required in buildings on campus from Monday 27 July. Find out more
Please follow guidance on signs around campus and in our buildings. Watch the safety measures on campus video
Visiting our libraries
Please continue to follow UK Government guidance on COVID-19.
During phase one, access to our libraries will be restricted to collecting reservations and returning books. Please only visit the library if you have received email confirmation that your book is available to collect.
You can continue to access our wide range of eresources and help online. Visit the Libraries Support Hub.
To allow time for additional cleaning and swapping staff shifts, our libraries will open with revised opening hours. These will be reviewed regularly.
Out of hours, books can be returned to the book box at Hallward Library or the letterbox at James Cameron-Gifford Library.
Arrival and signage
When visiting our libraries, it is it is important to follow social distancing guidance and available signage. If you are required to queue outside the library, you will find floor markings to help with this.
Hand sanitiser is provided at the library entrance and exit for your use.
When inside the library, please follow floor signage and wait for Library staff to direct you to the returns or collections area. Staff at the enquiry desk will be behind a clear safety screen (provided by the Faculty of Engineering).
- Book returns – staff will direct you to our book return box.
- Click and collect – staff will direct you to our book trolleys where your book will be marked with the code from your confirmation email.
Our click and collect and returns lanes are one-way only. If you are returning and collecting, please let staff know at the entrance.
Please note that all returned books will have been quarantined for 72 hours before being made available for click and collect.
Help and support
It may not be possible to provide in-person help and support in our libraries. If you have questions about any of our services, resources or your library account, you can get in touch in any of the following ways:
- Email firstname.lastname@example.org
- Drop in to our Ask Libraries sessions on Microsoft Teams
- Request a research support consultation
- Follow @uonlibraries on Twitter or Instagram