Author Post Archive

Posts by Steve Upcraft

Managing Engagement: Enhancing the Customer Experience

The first Ingenuity KnowledgeXchange breakfast event of 2016 brought Dr Liz Evans and Ben Smithwell together to outline their experiences around ‘engagement’ and enhancing the customer experience.  With over 70 local business leaders in the room it was a lively and interesting session. Dr Liz Evans (Faculty of Arts: Department of Culture, Film & Media) …

Hollywood in your Business

Ingenuity Breakfast Event – Tuesday 24th March 2015 Speaker: Gianluca Sergi, University of Nottingham This week’s Ingenuity Breakfast was entertaining in every respect. Gianluca Sergi, Associate Professor of Culture, Film & Media Studies at the University of Nottingham, gave an insight into how some of the leading lights in Hollywood encourage creativity in their employees. …

Future Gazing and Future Shaping

The event began with a presentation delivered by Christopher Barnatt, a futurist, author, videographer and Associate Professor of Strategy and Future Studies here at the Nottingham University Business School.  Presenting to a room of 84 guests the presentation went on as follows: Future Gazing and Future Shaping Nobody can predict the future. However, we all …

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Effective Leadership Communication

Workshop Leader:  Dr Louise Mullany, Associate Professor of Sociolinguistics, Director of Business Engagement, School of English. With Dr Sarah Grandage, Lecturer in Language and Drama, School of English & Geoff Bannister, Freelance Actor and Digital Project Manager. Effective Leadership What qualities best describe effective leadership? What characterises effective communication? Those were Dr Louise Mullany’s opening questions …

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A Fishing Trip?

Can early stage businesses gain useful knowledge and successfully grow their organisation by interacting with a virtual network of ‘experts’ and the wider business community? Will these entrepreneurs be able to ask for advice in public and will the ‘experts’ be willing to share their knowledge freely in an open forum? These are just a …

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Ingenuity – the local business network

Over the last 4 years our network of local businesses has grown to well over 1000 people representing the full spectrum of businesses across the Greater Nottingham area. The majority of those involved in the network are from micro and small businesses  including soletraders and social enterprises however, we also have a healthy mix of medium sized companies. So why are …

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Ingenious or Irrelevant?

Can alliances between small and medium sized businesses (SME’s) and higher education institutions (HEI’s) really add value to both parties or are their worlds so far apart they are irrelevant to each other? Over the last decade, staff at the University of Nottingham and many other UK HEI’s have progressively developed their skills, capabilities and …

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