Student Service Centre Plans – Updated 9 May
March 18, 2016
*Please note that this post was updated on Monday 9 May. Scroll to the bottom of the page to see photos of the new furnished service centres.* Over the past few weeks you may have seen some changes taking place around campus. The renovation work for the new Student Service Centres is now well underway …
Student Services Roadshows
March 14, 2016
Student Services Roadshows took place on the week commencing 22 February, with two events on the Monday, and one on Friday 26 February. The events were open to all APM 1-4 staff hoping to join the new Student Services team or External Relations, and were attended by over 300 colleagues. The purpose of these roadshows …
The Project Transform communications archive
January 26, 2016
The project has now made a communications archive available. This is a catalogue of all official messages sent out by Project Transform and is accessible to all staff at The University of Nottingham. In the internal communications survey recently conducted by the University’s Communications team, we received a number of responses relating specifically to Project …
Enquiries part two – Assigning an enquiry
January 11, 2016
In this mini-series of posts we are walking you through some of the specific functionalities available within the system that comprises GoLive 2. In the last post we looked at receiving and responding to an enquiry in the Enquiry Centre. In this post we will be looking at assigning an enquiry to a member of …
Using the Admissions system
December 7, 2015
Since the launch of GoLive 2 on 28 September, colleagues around the University have been using various aspects of the system in their daily work. We spoke to Chloe Brereton, who has been using the Admissions system, to find out what she thinks the main benefits and challenges of the new solution are. 1. What’s your …
Support for staff
October 26, 2015
What support is in place for staff who are concerned about the changes being introduced by Project Transform? Any period of change in an institution or organisation can be an anxious time for staff involved, especially when the change is on the scale of something as large as Project Transform. This is often amplified when …
What do our students want?
October 2, 2015
Last November we told you all about Student Engagement within Project Transform. It is vital to us that we take on board students’ feedback about their University experience in order to ensure that our systems and processes reflect what our students want. This was of particular importance during our work surrounding Organisation Design and one …
Video blog: Taidhgh O’Regan – Business continuity
September 30, 2015
One of the many areas of work that Project Transform has been focusing on over the last few months is business continuity. There has been a lot of activity going on both behind the scenes and with colleagues from around the University to form business continuity plans for the institution but one of the first …
Video blog: Andrew Kemp – What is GoLive 2?
September 25, 2015
As the second launch of Project Transform’s solutions, GoLive 2 is due to be rolled out next Monday 28 September. It will include CRM (customer relationship management) and UK undergraduate admissions received through UCAS. Andrew Kemp, Project Transform’s Transformation Director, took some time to explain a little bit more about GoLive 2 and the various …
Meet the MyNottingham workstream
September 23, 2015
Welcome to the fourth post in our new blog series entitled ‘Meet the workstream’. In each of these posts we will focus on a different workstream belonging to the larger Project Transform Process Design team, of which there are five – Admissions, CRM, Student Records, Student Finance and MyNottingham. You’ll learn a bit about who …