Enquiries part two – Assigning an enquiry
January 11, 2016
In this mini-series of posts we are walking you through some of the specific functionalities available within the system that comprises GoLive 2. In the last post we looked at receiving and responding to an enquiry in the Enquiry Centre. In this post we will be looking at assigning an enquiry to a member of …
Enquiries part one – Receiving and responding to an enquiry
January 4, 2016
In this new mini series of blog posts you will have a chance to see some different functionalities available in the systems that were introduced as part of GoLive 2. In particular, you will be able to see these processes in action through the use of screenshots. In each blog post we’ll take a different …
Using the Admissions system
December 7, 2015
Since the launch of GoLive 2 on 28 September, colleagues around the University have been using various aspects of the system in their daily work. We spoke to Chloe Brereton, who has been using the Admissions system, to find out what she thinks the main benefits and challenges of the new solution are. 1. What’s your …
Tracking the progress of a Hotline query
November 9, 2015
The Transform Hotline is available on 0115 95 16677, option 3 to take queries and issues in relation to GoLive 2. For example, if you’re having trouble carrying out a particular process within the new system, or if you think you may have encountered a technical glitch, you can log your query here and the …
Video blog: Andrew Kemp – What is GoLive 2?
September 25, 2015
As the second launch of Project Transform’s solutions, GoLive 2 is due to be rolled out next Monday 28 September. It will include CRM (customer relationship management) and UK undergraduate admissions received through UCAS. Andrew Kemp, Project Transform’s Transformation Director, took some time to explain a little bit more about GoLive 2 and the various …