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A satisfying result – National Student Survey

The results of the latest National Student Survey (NSS) are in! Everyone within Libraries, Research and Learning Resources (LRLR) here at The UoN is chuffed to discover that student satisfaction with our libraries has increased again, for the second year running, and now stands at an all-time high. Analysis of the latest NSS results shows that satisfaction with …

Study Anywhere: Study Here

As you well know it’s that time of year already- Exam time! So finding the right place to study is important. However, there can often be obstacles to getting down to some serious revision, such as not being able to find that perfect study spot in the library. What you might not know is that …

#loveyourlibrary

Did you know that last week (5 – 9 October 2015) was National Customer Services Week? We asked for your feedback on what you think we do best in the libraries to celebrate NCSW. All of your comments were brilliant! Here’s a selection of some of the nicest comments written on the post it note …

Responding to the student voice in the libraries

Listening and responding to the student voice is something we take very seriously in the libraries. We run focus groups throughout the year and have a team of Library Ambassadors on the ground. One recent example of responding to the student voice is reflected in our trial for a different food and drink policy. We did this …