Professor of Marketing, Nottingham UKView this author's profile
Posts by Chris Ennew
A Question of Trust?
June 6, 2012
I’ve been working on trust in financial services for almost 9 years now, under the auspices of the Financial Services Research Forum (FSRF) at the University of Nottingham. Our work has attracted lots of attention and has been widely used by a range of industry stakeholders, but we also want it to “make a difference” – …
Why Andrew Bailey is right and why it’s a dangerous commitment to have made
May 24, 2012
Andrew Bailey, the soon-to-be chief regulator of the financial services industry has reportedly described himself as “like a dog with a bone” over the distortionary consequences of “free in-credit” banking which he has as a “dangerous myth”. His speech to the press rehearsed many of the well-known arguments about implicit or covert pricing versus explicit …