Enquiries part two – Assigning an enquiry

In this mini-series of posts we are walking you through some of the specific functionalities available within the system that comprises GoLive 2. In the last post we looked at receiving and responding to an enquiry in the Enquiry Centre. In this post we will be looking at assigning an enquiry to a member of …

Enquiries part one – Receiving and responding to an enquiry

In this new mini series of blog posts you will have a chance to see some different functionalities available in the systems that were introduced as part of GoLive 2. In particular, you will be able to see these processes in action through the use of screenshots. In each blog post we’ll take a different …

Using the Admissions system

Since the launch of GoLive 2 on 28 September, colleagues around the University have been using various aspects of the system in their daily work. We spoke to Chloe Brereton, who has been using the Admissions system, to find out what she thinks the main benefits and challenges of the new solution are. 1. What’s your …

Video blog: Andrew Kemp – What is GoLive 2?

As the second launch of Project Transform’s solutions, GoLive 2 is due to be rolled out next Monday 28 September. It will include CRM (customer relationship management) and UK undergraduate admissions received through UCAS. Andrew Kemp, Project Transform’s Transformation Director, took some time to explain a little bit more about GoLive 2 and the various …

Meet the MyNottingham workstream

Welcome to the fourth post in our new blog series entitled ‘Meet the workstream’. In each of these posts we will focus on a different workstream belonging to the larger Project Transform Process Design team, of which there are five – Admissions, CRM, Student Records, Student Finance and MyNottingham. You’ll learn a bit about who …

What makes a user a Super User?

As we approach GoLive 2, the next major release of our new student records system, the role of the Super User is becoming increasingly significant. So far Project Transform’s Super Users have supported system testing; in the future we will be calling on them for much more. What is expected of Super Users post-GoLive? Immediately …

MyNottingham Demo

MyNottingham is the access point to the new software solutions delivered by Project Transform. It will be used by applicants and staff (GoLive 2) and also by students (GoLive 3). Interfacing with Campus Solutions, Campus CRM and eDocs, it provides a user-friendly experience. This short video offers some insight into the design and functionality of …

Meet the Student Finance workstream

Welcome to the third post in our new blog series entitled ‘Meet the workstream’. Previously we met the Student Records workstream; this week are meeting the Student Finance workstream. In each of these posts we will focus on a different workstream belonging to the larger Project Transform Process Design team, of which there are five …

GoLive 2 system walkthroughs

During the week commencing 17 August, we hosted some walkthroughs of the new software and processes with colleagues who were identified as being potential users of the GoLive 2 solution. The purpose of these walkthroughs was to give staff an idea of what they can expect from the new system and to answer their questions …

Catching up with the Project Transform Super Users

System testing began on 6 July and we asked colleagues to nominate suitable candidates to become Super Users for relevant process areas. We received a number of nominations, and these Super Users have been collaborating with Project Transform in order to understand the system and provide feedback. In this blog we will be reporting on …