Student IT Tutors – here to help

Last year, the IS managed Student IT Support (SITs) programme was bigger than ever with over 125 students employed to help their peers with IT issues. The programme ran from the start of the new academic session and continued throughout the year at our five Smart Bar locations. The programme supported 25 different locations and …

Cyber attacks target Universities

Following last month’s cyber-attack that threatened NHS computer systems, last week the BBC reported that a University had been hit by a similar cyber-attack. These ‘ransomware’ attacks can be initiated via ‘phishing’ emails which link to destructive software or by visiting ‘compromised’ websites where pop-ups may also spread a malware infection. Computer systems are then …

UoN Office 365 – Sway as a communication platform

This is the fourth in our series of blogs looking at how UoN staff can best use the range of O365 tools in our University workplace. Today’s blog focusses upon how internal newsletters have been transformed using the O365 presentation and story-telling tool, Sway. The scenario Every month, Paul Greatrix, University Registrar, produces a newsletter …

Student feedback – IT Services in Halls

In March 2017, Information Services (IS) distributed a survey to University Halls asking students to provide us with feedback about the IT facilities in their accommodation. The survey included questions about the use of wired connections in Halls, the printer service and support offered at start of session.  All respondents were entered into a prize …

Gartner webinars – available to view

Discover Gartner, the world-class IT research and advisory resource. Every month Gartner delivers a range of one-hour complimentary webinars. These are FREE to view and are especially useful for those involved with IT or business but can be watched by anyone with an interest. Webinars provide an excellent opportunity for quick and easy training and …

Recruitment now open for 2017 Student IT tutors

Student IT Support (SITS) tutors recruitment Are you a postgraduate or undergraduate student who would like to help other students with IT services when they arrive at the University? If you are, then a job on the Student IT Support programme (SITS) at this year’s start-of-session could be just the opportunity for you! Here’s what’s …

Improvements to UoN Print Service

Earlier this year, Information Services (IS) announced that we had extended our contract for the UoN Print Service with our service provider, Xerox. Refresh of print devices We’re delighted to announce that, starting this month, IS are working with Xerox to implement a service improvement plan to replace 120 older print devices with newer Xerox …

UoN Office 365 – Campus Roadshows

Information Services are midway through running our first round of Office 365 Roadshows and so far, so good! Over the last week we’ve met over 150 University staff from a wide range of Faculties and Professional Service Departments.  Questions are encouraged during the interactive sessions and our colleagues have presented us with lots of scenarios …

Supporting Students through Smart Bars

A major way in which Information Services (IS) has been providing help to students is through our Smart Bar Service. The first Smart Bar was opened in Hallward Library, Level 1, in 2016. For the start of the 2016/17 session, IS opened four new Smart Bars at the following locations: George Green Library, Level 2 …

UoN 0ffice 365 – Skype for Business

This is the first in our series of blogs looking at how UoN staff can best use the range of 0ffice 365 tools in our University workplace. Today’s blog focusses upon how the IT Service Delivery team based at Kings Meadow Campus have successfully opened up the lines of global communication to collaborate with their …