Lecture Capture Update

Coming in 2018 At the start of this year, Information Services began the process of upgrading our Lecture Capture service. We have been consulting with academic colleagues and the student community to better understand their requirements for lecture recordings. We plan to move Echo 360 to a new cloud based service with flexible storage and …

University Park network upgrade programme

Information Services will be undertaking essential maintenance to the University Park campus network between Saturday 24 March and Sunday 22 April 2018. Specific dates of network maintenance on campus will be announced soon. This is part of a significant upgrade programme that will ensure equipment supporting the University network is robust and maintained. This work …

Freshers IT Survey – Competition Winner

Thank you to everyone who participated Congratulations to Victoria Isika from the School of Sociology and Social Policy who won the Fresher’s IT Survey Prize.  626 students responded to the Freshers’ survey in 2017; 100 more than in 2016. All students who completed the survey were entered into a prize draw to win a Lenovo …

Freshers IT Survey – The Results

The Freshers IT Survey A total of 626 responses were received – 100 more than in 2016. Summary of Results (for full results see sway presentation below) On a scale of 1-10, where 10 is very easy: 60% of students rated online registration at 8 or above 62% of students rated activating their account at …

UoN IT Service Desk receives SDI certification

UoN IT Service Desk receives SDI certification The University IT Service Desk received SDI certification for a further 12 months following new standards which increased the number of criteria from 104 to 132. Jon Cox, Head of the IT Service Desk, commented, “this is a great way to end 2017 for the IT Service Desk. We’re …

Smart Bar – Here to help during exams

Need IT Help during the exam period? Our dedicated Smart Bars are on hand in libraries to support your IT needs during this stressful time. “Several students have visited Smart Bars this week because they have lost access to their revision notes. We were able to successfully recover their files. If this happens to you, …

Email login page change

Earlier this year the University of Nottingham refreshed its branding. Now Information Services are now planning to update the email and Office 365 login / authentication pages in line with the new University brand. The logo and Trent Building image will be updated, as well as a further text change advising staff and students how …

SITS ‘thank you’ event iPad winner

Congratulations to prize winner Hiren Tailor – final year Mathematical Sciences student (pictured on the left). Each year Information Services holds a ‘thank you’ event for the 90+ Student IT support (SITS) tutors that help new students at the start of session. Tutors work hard to assist students with all IT issues/questions and help their peers …

Price reductions – UoN Print Service

Information Services (IS) manages the UoN Print Service for staff and students at the University of Nottingham in collaboration with our service provider, Xerox. Our contract with Xerox has recently been extended and, as part of an ongoing service improvement plan, we have implemented a number of changes to the service over the summer which will …

Freshers IT survey – win a Lenovo YOGA book

New to the University of Nottingham this year? We want your feedback. Tell us what you think about our IT Services. We want to learn more about new student experiences and satisfaction with IT Services at the University of Nottingham. We’ve developed a short survey to capture this information, which should only take a few …