Author Post Archive

Posts by Chris Finch

UoN Print Service disruption *update*

As part of the University print service refresh project, there will be some upcoming disruption as we upgrade the infrastructure to support the refreshed service. From week starting 9th September we will be changing the print queues, simplifying names and upgrading the print service websites. What is changing? We will be upgrading the Print Credits …

Changes to University Print Service

In recent news, it was announced that a contract has been signed with Xerox for a further three years. The new contract expects to make substantial savings for the University and will deliver a number of benefits to the existing print service: Replace 238 printers with new, faster devices Replace ‘Scan to Home’ with ‘Scan …

New Remote Desktop Gateway

Earlier this year, Information Services announced introducing Multi-Factor Authentication (MFA) on the remote access services, specifically: Virtual Private Network (VPN) Remote Desktop Gateway (RDG) Citrix Virtual Desktop The new VPN service went live successfully earlier this year and we are now ready to introduce the new Remote Desktop service, gateway.nottingham.ac.uk. Action required We will soon …

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Understanding Delve with David Valentine-Hagart

In the same way that the tea is probably the most important aspect of the great British institution known as ‘a cup of tea’, the containers in which we choose to hold our information are mostly secondary – it’s information, or tea in this analogy, that ultimately matters most.   If we consider how our organisational systems hold …

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Sophos upgrade 2019

From Monday 20 May, Information Services will be upgrading Sophos on all University managed laptop and desktop computers (see schedule below). Sophos will be upgraded to Sophos Central, which utilises cloud based technology to improve detection rates and has a modernised interface. The core functionality of Sophos Anti-Virus will remain the same. The installation of …

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Recruitment now open for 2019 Student IT tutors

Student IT Support (SITS) tutors recruitment Are you a postgraduate or undergraduate student who would like to help other students with IT services when they arrive at the University? If you are, then a job on the Student IT Support programme (SITS) at this year’s start-of-session could be just the opportunity for you! Here’s what’s on offer …

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Finance System upgrade *update*

An upgrade to the University finance system, Agresso, is now well underway as part of the Digital Futures programme. IS are working with Finance to deliver an upgrade to our Finance System (currently called Agresso). The project, sponsored by Sally Blackamore and managed by Gayle Cooper, commenced September 2018 and falls under the ‘Digital Futures’ programme of work. We will …

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Multi-Factor Authentication (MFA) – coming soon 

As part of the overarching Security Remediation project, led by the University’s Chief Information Security Officer (CISO), we will soon be introducing Multi-Factor Authentication (MFA).   MFA is used to mitigate against password guessing and theft, including brute force attacks. MFA can also be called 2-step verification or 2-factor authentication (2FA). It requires users to approve access requests via the …

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Migration of recordings to Engage

Thank you for your support and use of Engage, our new ‘Active Learning Platform’. We know that it has been challenging moving to Engage at the start of term, but we are pleased to report that there have been over 16,000 recordings since September 23rd, and 235,000 hours of viewings and downloads. Now that Engage is …

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Freshers IT Survey – Competition Winner

Thank you to all students who participated in our survey Congratulations to Sofenit Thewodros from the Health Sciences who won the Fresher’s IT Survey Prize.  1100 students responded to the Freshers’ survey in 2018; 474 more than in 2017. All students who completed the survey were entered into a prize draw to win an Apple iPad …

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