October 5, 2017, by Sharon Caine
Smart Bars have the answers – Welcome Back!
Our five IT Smart Bars are now open again following the summer break.
We took our pop-up Smart Bar to the registration event at the David Ross Sports Centre where our fantastic Student IT Support tutors were on-hand to help new students with their IT issues.
From Monday 25 September, anyone with an IT query can visit one of our permanent Smart Bars, located at:
- Hallward Library, University Park (Level 1) – open 9am – 5pm
- George Green Library, University Park (Level 2) – open 11am – 3pm
- Greenfield Medical Library, QMC (Learning Hub) – open 11am – 3pm
- Djanogly Learning Resource Centre, Jubilee (Computer room) – open 11am – 3pm
- Opal Building, Sutton Bonington (IT Support Office) – open 11am – 3pm
Whether you need help connecting your devices, setting-upWi-Fi or if you want to access software or discuss a hardware issue on your Windows or Mac device – Smart Bar has the answers! We’ve already received over 725 visitors since the start of the new academic session with 98% of customers rating our services as very good/good. Here’s a snapshot of some of the feedback received by our customers last week:
“It was very helpful and I wouldn’t have been able to sort my laptop out without them”
“Very polite and helpful”
“The helpers are so friendly and solved what was an important problem”
“Nothing – fantastic service and friendly staff are great!”
Don’t delay – If you need face-to-face IT help today, visit one of our Smart Bars – we’re here to help. Find out more and view our Smart Bar video on the IT Services Website or check out our IT Services YouTube playlist for a series of videos to help with all your IT needs, including ‘Staying Safe Online’, ‘Introducing Office 365’, ‘UoN Print Service’ and ‘Wi-Fi for Students’.